Shipping policy
Thank you for shopping with Rang – Color of Soul. We are committed to providing a smooth and timely delivery experience for every order. Please read our shipping terms below.
1. Processing Time
All orders are typically processed and dispatched within 2–3 business days (excluding weekends and public holidays).
Processing times may be extended during peak seasons or promotional periods, but we’ll always keep you informed of any delays.
2. Shipping Methods
We offer a variety of shipping options to suit your needs, including standard and express shipping. Available shipping methods and their associated costs will be displayed at checkout before you complete your order.
3. Shipping Rates
Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method. You will be able to review shipping charges before making your final payment.
4. Delivery Time
- Once dispatched, orders will typically be delivered within 5–7 business days from the date of dispatch.
- Estimated delivery times vary depending on your shipping location and selected method. These estimates will be provided at checkout.
- Please note that delivery timelines are estimates and may be impacted by external factors such as weather, customs delays, or courier issues.
5. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this to monitor your package’s status until delivery.
6. International Shipping
We do ship internationally. Please note that customs duties, taxes, or additional fees may be applied by your local authorities and are the responsibility of the customer. These are not included in our shipping fees.
7. Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for delays or delivery failures due to incorrect or incomplete address information. Any additional costs for reshipment will be borne by the customer.
8. Shipping Restrictions
We currently ship across India and selected international locations. If your country is not listed at checkout, please contact us for assistance.
9. Damaged or Lost Shipments
If your package arrives damaged or does not arrive at all, please contact us immediately. We will work with the courier to resolve the issue and arrange a replacement or refund where appropriate.
10. Contact Us
If you have any questions or concerns about your shipment, don’t hesitate to reach out. We’re here to help!
Email: rangcolorofsoul@gmail.com
Alternate Email: rang.desi09@gmail.com
Phone: +91 99250 13784
Address: 2, Ratnam Complex, Opp. Neptune Tower, Sampatrao Colony, Productivity Road, Vadodara, Gujarat, 390020, India